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What is Freight Bill Auditing?

What is freight bill auditing?

Freight auditing involves closely examining your freight bills, invoices and receipts for any errors that caused you to spend more than what you owed to the shipping company. It is surprisingly common for invoices to be loaded with errors that cost the shipper more than what they had originally agreed upon with their carrier. These errors can lead to substantial losses over time and can be difficult to discover without a professional auditor on hand.

An auditor finds these errors on your invoices and prepares the process of reclaiming the money that you overpaid. Goodman-Reichwald-Dodge is a freight bill auditor and claims settlement company. We handle all interactions with the carrier and make sure that you’re reimbursed in a reasonable timeframe. We also keep records of every claim we file and their status, available for review at any time.

Why are there so many errors in freight bills?

Shipping costs are constantly changing based on a variety of factors. Gas prices, tax rates, time windows and unforeseen complications can heavily affect the cost of a shipment from one month to the next. With so many different aspects to keep track of, it becomes really easy to miss some details that would save the shipper a lot of money - details that would never be discovered without the help of a freight auditor.

When it comes to minimizing freight losses, an auditor is a necessity. However, there’s no guarantee that any run-of-the-mill auditor will catch all of the errors in your monthly freight bills. Even auditors can make mistakes, and some of them don’t offer claims settlement services. This is where GRD comes in - we make sure to catch every error in your freight bills and contact the shipping companies directly to get you your settlement. We don’t stop working until you get back the money you’re owed.

What common errors are found in freight bills?

Every extra charge during your shipment is an opportunity for freight errors. If the weight of your shipment was more than you had anticipated, the carrier would re-adjust the cost but may end up charging you more than the re-adjustment rate. Sometimes this is not intentional, as carriers need to make sure they’re paid fairly for their services. If it is intentional, you may want to find another carrier who won’t try to sneak in additional charges. Either way, it is strongly suggested you have a professional auditor look over your freight bills.

  • Shipper inaccuracies - Wrong assumptions about your shipment’s weight, tax rates or pickup/delivery times
  • Wrong shipping method - Planning to ship via LTL but being charged TL rates instead
  • Transportation inaccuracies - Being charged more than the current price of gas or agreed-upon travel time
  • Improperly applied discounts - Agreed-upon discounts are either missing or inaccurate
  • Duplicate payments - Being charged multiple times for a single service
  • Accessorial charges - Additional freight services that you did not agree upon

What are the benefits of freight auditing?

Companies both large and small can stand to gain incredible benefits from freight auditing. The amount you save with professional auditing is usually more than enough to cover the cost of the service. Here at GRD, we provide even more benefits than any other in-house or third-party auditor on the market:

Ready to get started on your freight bill audit, with no upfront costs and the potential to save 20% off of your total costs? Then contact us today!

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